About

I’m Anthony Patton, an experienced Business Systems Analyst and Developer who loves creating customized technology solutions for industries like healthcare, insurance, legal, and enterprise. For more than a decade, I’ve been connecting strategic goals with practical execution—simplifying complex workflows and building platforms that boost efficiency, ensure compliance, and improve user experiences. I’m passionate about delivering scalable, simple, and effective solutions that equip stakeholders with the tools they need to thrive.

Experience with Enterprise Technologies

I have extensive experience with enterprise platforms such as Pega BPM, AWS, and Azure. My career began with supporting mission‑critical communication systems in the U.S. Navy and expanded into healthcare and legal sectors. I’ve optimized processes, upgraded systems, and delivered solutions that improve efficiency and compliance.

I specialize in:

  • Pega‑based applications – Building scalable, process‑driven solutions
  • CRM migrations – Ensuring smooth transitions and secure data management
  • Cross‑functional leadership – Guiding teams to deliver projects on time and within scope

Clear Communication & Collaboration

My passion is making complex systems easy to understand. I gather detailed requirements, create clear documentation, and design training materials that help teams adopt new technology with confidence.

I focus on:

  • Effective collaboration across technical and business teams
  • Accessible documentation that supports user adoption
  • Training programs that build confidence during transitions

Agile, User‑Centric Approach

I work with Agile principles and user‑centric design to deliver solutions that last. My commitment to continuous improvement ensures every project evolves with business needs while staying practical and scalable.

Projects

Enterprise Workflow Automation with Pega

Client: Infosys / Multiple Enterprise Clients
Role: Senior Associate Pega Developer
Overview:
Worked with cross-functional design and development teams to deliver Pega-based solutions, streamlining and automating critical business workflows across various enterprise settings.

Highlights:

  • Designed and delivered Pega‑based applications to automate critical workflows.
  • Created reusable components and integration points to speed up delivery.
  • Improved process efficiency and reduced manual workload by 30%.
  • Ensured compliance with organizational standards through clear acceptance criteria and UAT management.

Impact:
Improved process efficiency, reduced manual workload, and enhanced compliance with organizational standards.

Healthcare Communication Systems Upgrade

Client: Health Care Client
Role: Security Controls and Compliance
Overview:
Directed the enhancement of clinical communication systems to optimize emergency response capabilities and ensure consistent operational reliability. Supervised the advancement of security systems, including surveillance measures and access control mechanisms.

Highlights:

  • Directed upgrades to clinical communication systems for emergency response.
  • Implemented enhanced paging and monitoring systems to reduce downtime.
  • Trained staff on new protocols and tools for faster adoption.
  • Improved response times during critical incidents and increased system reliability.

Impact:
Reduced downtime, improved response times during critical incidents, and increased overall system reliability in a high-stakes healthcare environment.

CRM Migration & Legal Workflow Transformation

Client: Cannatelli Law Office
Role: Project Manager
Overview:
Spearheaded the transition to an advanced CRM platform, enhancing document management capabilities and ensuring seamless workflow continuity for a legal practice.

Highlights:

  • Led migration to a modern CRM platform with advanced document management.
  • Handled requirements gathering, data mapping, and implementation planning.
  • Delivered end‑user training and documentation for smooth adoption.
  • Simplified client management processes and improved data security.

Impact:
Simplified client management processes, improved data security, and promoted ongoing operational enhancements.

AI‑Powered Analytics for Enterprise Operations

Client: Confidential Enterprise Project
Role: Business Systems Analyst

  • Integrated AI‑driven analytics into reporting workflows.
  • Built predictive dashboards to support faster, data‑driven decisions.
  • Automated repetitive reporting tasks, saving 20+ hours per week.
  • Enhanced accuracy and compliance with intelligent automation.
Cloud Infrastructure Optimization

Client: Confidential Enterprise Project
Role: Solution Architect

  • Designed a hybrid cloud architecture to support scalability and reliability.
  • Migrated legacy systems to AWS and Azure with minimal disruption.
  • Improved performance and reduced infrastructure costs by 25%.
  • Balanced innovation with stability to future‑proof the ecosystem.

Let’s Connect

If you’re looking for someone to turn your business needs into efficient, scalable solutions or explore new ways to improve your workflows, I’m here to help. Let’s connect and talk about how I can support your goals effectively.

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